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LEADERSHIP DEVELOPMENT CENTER

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Peter GIlliam, MD

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Client Question of the Week: Taking Accountability Seriously

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Tips for Reducing Workplace Anxiety

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The journey to becoming a trusted leader is continuous. At Your Path Coaching and Consulting, we offer executive coaching services specifically designed to guide leaders in their personal and professional development, including leadership development, team building, and communication skills – all of which are linked to building trust.

A person working at a desk wears an apron, smiling slightly. Text reads, "Leaders Must Be Trusted. How Coaching Can Help." Bright background.

For those eager to delve deeper into the nuances of leadership and the art of building trust, we highly recommend tuning into the Coaching Gold podcast. This insightful resource explores various aspects of executive coaching and provides valuable perspectives on how to cultivate trust within your leadership practice. By listening to Coaching Cold, listeners can gain practical tips and strategies to enhance their leadership capabilities and foster stronger, more trusting relationships within their organizations.


Building Trust Through Coaching


Why Trust Matters: The Ripple Effect


The impact of trust in leadership can be seen across numerous facets of an organization:

1. Empowering Better Decisions: When trust is high, leaders and their teams feel psychologically safe. This safety allows for open discussion, honest feedback, and the sharing of diverse perspectives without fear of judgment or retribution. Such an environment is crucial for leveraging collective intelligence, leading to more well-rounded, informed, and ultimately, better decisions. Imagine a leadership team where vital information is withheld due to a lack of trust; the consequences for strategic planning can be severe.


2. Fostering Open Communication: Trust fosters a free flow of information, enabling team members to share critical details, insights, and concerns, ensuring everyone has a complete picture. This transparency minimizes misunderstandings, reduces misinterpretations, and leads to the smoother execution of tasks and projects. When leaders are transparent about their intentions and decisions, even when those decisions are difficult, it builds confidence and strengthens relationships.


3. Boosting Team Performance and Collaboration: Trust directly translates into stronger team performance. Trusting teams collaborate more effectively, leveraging each other's strengths and working seamlessly towards shared goals. This fosters an environment of increased engagement and ownership. When employees trust their leaders, they feel valued and supported, and are more likely to take ownership of their work, leading to higher productivity and a more motivated workforce. This is particularly evident in challenging times, where a high-trust environment allows teams to navigate obstacles with resilience and a collaborative spirit.


4. Enhancing Problem Solving and Innovation: In a trusting environment, individuals feel empowered to take calculated risks and share innovative ideas. They know that even if an idea doesn't pan out, their initiative will be valued, not punished. This psychological safety fosters creativity and enables the inclusion of diverse viewpoints, resulting in more innovative and effective solutions to complex problems. Leaders who demonstrate vulnerability by admitting mistakes or sharing lessons learned from past failures further cultivate this environment, making them more approachable and human.


5. Strengthening Company Culture: Trust is the foundation for a positive and respectful company culture. Employees who trust their leaders feel a greater sense of belonging and loyalty. This not only increases employee engagement and retention but also enhances the employer brand, attracting top talent who seek a positive and collaborative work environment. A culture built on trust minimizes internal conflict and office politics, allowing energy to be directed towards productive outcomes.


Building Trust: Actions Speak Louder Than Words


Building trust is not a passive endeavor; it requires intentional effort and consistent action. Leaders must embody the very qualities they wish to see in their teams. Key pillars of building trust include:

  • Reliability: Consistently following through on commitments and promises. When leaders do what they say they will do, they build a reputation for dependability.

  • Authenticity: Being genuine and transparent. This doesn't mean oversharing, but it does mean being honest about what can and cannot be discussed, and showing a willingness to be oneself.

  • Competence: Demonstrating a certain level of expertise and capability. While leaders aren't expected to know everything, their teams need confidence in their ability to lead effectively.

  • Care and Fairness: Showing genuine concern for the well-being and interests of team members. This includes treating all team members equitably, especially when it comes to opportunities for growth and development.

Leaders set the tone. By actively identifying and minimizing behaviors that weaken trust (e.g., betraying confidences, prioritizing personal interests over team needs, professional incompetence) and reinforcing behaviors that strengthen trust (e.g., sharing information openly, keeping confidences, collaborating), leaders can cultivate a thriving, high-trust environment.


Learn More About Executive Coaching and Building Trust


Schedule a free consultation today to discuss how Your Path Coaching and Consulting can help you achieve your goals and cultivate a leadership style founded on unshakeable trust.


Starting and growing a small business can be a challenging yet rewarding journey. This guide offers a curated list of essential tools, websites, and resources to help you streamline operations, expand your reach, and achieve your objectives.

Man smiling on a blue background with circular patterns. Text: "Essential Resources for Small Business Owners in VA" and "New blog." Logo: "YOUR PATH."

The Resources You Need To Grow Efficiently

I. Planning & Legal Foundation


  • U.S. Small Business Administration (SBA)

    • Website: https://www.sba.gov/

    • What you get: A wealth of government resources, including guidance on planning, launching, managing, and growing a business. Find information on SBA loans, free business counseling (via SCORE and SBDCs), and federal contracting opportunities. It's the go-to for official business guidance and support in the US.

  • SCORE

    • Website: https://www.score.org/

    • What you get: Free mentorship and resources from experienced business professionals. SCORE offers workshops, online courses, and templates for business planning, finance, sales, and marketing.

  • Virginia Business One Stop (for Virginia-based businesses)

    • Website: https://bos.sbsd.virginia.gov/Home/BusinessResources

    • What you get: Specific guidance for registering your business in Virginia, obtaining trade names, understanding state taxes, and fulfilling employment requirements. Crucial for local compliance.


II. Financial Management


  • QuickBooks Online / FreshBooks (accounting software)

  • Your Business Bank (e.g., Bank of America Business Resources)

    • What you get: Many banks offer dedicated resources for small businesses, including guides on financing options, cash flow management, and opening business bank accounts. Connect with your bank's small business division.


III. Marketing & Sales


  • Canva (graphic design)

    • Website: https://www.canva.com/

    • What you get: An easy-to-use platform for creating professional-looking graphics for social media, marketing materials, presentations, and more, even without design experience.

  • Mailchimp (email marketing)

    • Website: https://flodesk.com/c/JOARNZ

    • What you get: Tools to build email lists, design engaging email campaigns, and automate marketing messages. Crucial for nurturing leads and retaining customers.

  • Google My Business

    • Website: Search "Google My Business"

    • What you get: A free profile for your business that appears on Google Search and Maps. Allows customers to find you, read reviews, and contact you directly. Essential for local visibility.

  • Honeybook (customer relationship management)

    • Website: https://share.honeybook.com/dorian4569728

    • What you get: A customer relationship management (CRM) platform to organize contact information, track customer interactions, and manage sales pipelines. Improves customer relationships and sales efficiency.

  • Social Media Platforms (LinkedIn, Facebook, Instagram, etc.)

    • What you get: Direct engagement with your audience, brand building, and advertising opportunities. Choose platforms relevant to your target customers.


IV. Productivity & Collaboration


  • Google Workspace (formerly G Suite)

    • Website: https://workspace.google.com/

    • What you get: A suite of productivity tools including Gmail, Google Docs, Sheets, Slides, Drive (cloud storage), and Calendar. Enables seamless collaboration and document management.

  • Slack / Microsoft Teams (communication)

  • Asana / Trello (project management)

    • Website: https://asana.com/ / https://trello.com/

    • What you get: Visual tools to organize tasks, track progress, set deadlines, and manage projects. Helps teams stay on track and boost productivity.

  • Calendly (scheduling)

    • Website: https://calendly.com/

    • What you get: Simplifies scheduling meetings by allowing clients to book time slots directly from your available calendar. Saves time and reduces back-and-forth emails.

V. Free Entrepreneur Support Organization

  • The Network Incubator: A monthly networking group where you discuss common business problems and provide peer mentorship.

  • The JWC Foundation: A community-based organization focused on supporting the growth of black owned businesses


VI. Paid Networking and Business Development Organizations

V. Growth & Development with "Your Path Coaching and Consulting"


  • Your Path Coaching and Consulting provides customized services to help individuals and organizations reach their full potential.

    • Executive Coaching: Guiding leaders in their personal and professional development, including leadership development, team building, and communication skills.

    • Business Consulting: Assisting businesses in areas such as strategic planning, organizational development, and team building.

    • Our Approach: We believe in a holistic approach that considers all aspects of your business, using proven techniques and tools to help you gain clarity, overcome challenges, and achieve your goals.



Your Path Coaching and Consulting is here to help you navigate your business growth journey. Whether you are just getting started or looking to scale, we can help you develop the strategy you need to succeed.

Understanding the ADHD Motivation Engine

Motivation often works differently in the ADHD brain compared to neurotypical brains. Many individuals with ADHD operate with what Dr. William Dodson calls an "interest-based nervous system." This means engagement and focus are primarily driven by genuine interest, novelty, challenge, urgency, or passion rather than by a task's perceived importance, potential long-term benefits, or external pressures from others. Tasks deemed dull or lacking immediate relevance can be incredibly difficult to initiate and sustain focus on, regardless of their objective importance.

Person smiling with abstract blue and yellow geometric background. Text: "Your Path, Navigating ADHD, Tip #7, Reward Systems."

There is a significant difference in the ADHD brain's dopamine pathways when compared to neurotypical individuals, which play a crucial role in reward, motivation, and attention regulation. Research suggests that key aspects of the dopamine reward system may be underactive in ADHD brains. Interactivity in the dopamine reward system can lead to difficulty deriving satisfaction from ordinary activities and a stronger craving for stimuli that provide a more significant or immediate dopamine release. This phenomenon sometimes conceptualized as Reward Deficiency Syndrome (RDS), means that brains with ADHD often require more substantial, immediate, or personally relevant incentives to get and stay motivated, especially for tasks that aren't intrinsically interesting. Stimulation-seeking behaviors can sometimes be understood as the brain's attempt to regulate itself and achieve an optimal level of arousal for optimal functioning.


Why Reward Systems Can Help

Well-designed reward systems can effectively bridge this motivational gap. By providing more immediate, tangible, and personally meaningful positive consequences for completing tasks (especially non-preferred ones), rewards can supply the dopamine boost and salient feedback that the ADHD brain responds well to. They essentially act as a form of behavioral activation, leveraging the brain's unique reward pathways to provide the external "pull" needed to overcome inertia and engage with necessary but less stimulating activities.


Creating an Effective Reward System for Adults

The key to an effective reward system lies in personalization and immediacy. What motivates one person might not motivate another, and delayed rewards quickly lose their impact on the ADHD brain.

  1. Identify Target Behaviors/Tasks: Be specific about the task or habit needing reinforcement. Focus on the positive behavior desired (e.g., "Complete expense report by Friday," "Exercise for 30 minutes"). Choose tasks that are consistently difficult to start or complete due to low interest.

  2. Choose Personally Meaningful Rewards: The reward must be something genuinely desired and motivating to the individual. Brainstorm possibilities:

  3. Experiences: An hour of uninterrupted hobby time, watching a desired movie, a weekend outing, listening to a new album.

  4. Tangible Items: A small purchase related to an interest, a favorite snack (use food rewards cautiously and mindfully ), a new book or game.

  5. Privileges: Guilt-free relaxation time, extra screen time for a preferred activity, ordering takeout instead of cooking.

  6. Sensory Rewards: Lighting a favorite candle, using a luxurious bath bomb, spending time in nature.

  7. Self-Care: A massage, a long bath, dedicated time for meditation or journaling.

  8. Token System: Earning points or tokens for completed tasks that can be saved up for a larger, desired reward. This approach can be particularly practical for larger goals.

  9. Ensure Immediacy: The reward should follow the completion of the target behavior as closely as possible, especially when establishing a new habit or tackling a challenging task. The ADHD brain often exhibits "delay aversion," meaning immediate reinforcement is far more powerful than delayed gratification.

  10. Maintain Proportionality: The size or value of the reward should generally align with the amount of effort the task requires. Small rewards for small tasks, larger rewards for bigger accomplishments.

  11. Keep it Novel: To combat boredom and maintain motivational power, vary the rewards over time. What was exciting last month might feel stale now.

  12. Reward Effort, Not Just Perfection: Especially for challenging tasks where success isn't guaranteed, acknowledge and reward the effort put in. This encourages persistence.

  13. Ensure Sustainability: Choose rewards that are feasible to provide consistently without causing undue financial strain or logistical problems.

  14. Visualize Progress: Use a habit tracker (from Tip 5), a simple chart, or a token jar to make progress toward the reward visible. This visual feedback can be motivating in its own right.

  15. Practice Self-Reinforcement: In addition to external rewards, cultivate the habit of self-praise. Acknowledge effort and celebrate small wins internally.

Potential Pitfalls to Avoid

  • Unsustainable Rewards: Choosing rewards that are too expensive or difficult to deliver consistently.

  • Unhealthy Rewards: Relying heavily on rewards that undermine well-being (e.g., excessive junk food, skipping sleep).

  • Over-Reliance: Using rewards for everything can diminish intrinsic motivation. Reserve them for tasks that genuinely require an external boost. The long-term aim should involve finding ways to connect tasks to personal values or find inherent interest, alongside developing self-management skills.

Reward System Resources:

If ADHD is hindering your productivity, working with an executive coach can help you develop the habits, routines, and skills necessary to focus and follow through more consistently. If you are interested in learning more, schedule a discovery call. We can discuss how we can help you better manage your ADHD.


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