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LEADERSHIP DEVELOPMENT CENTER

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Peter GIlliam, MD

"Dorian helped me to get clarity on what I valued and develop 
a strategy that fit my fulfillment needs"

Our Latest Articles

Updated: Sep 19, 2023

Navigating your career can be exciting and daunting. There are so many things to learn and so many decisions to make. Over my 20-year retail, franchise, restaurant, and marketing career, I learned many lessons about myself and what it takes to advance and develop a fulfilling career. I believe many of the lessons I learned can help you chart your path to your ideal job.


If you could go back and give your younger self some advice, what would it be? I started with this prompt and came up with these answers. I hope this reflection adds value to you as you look to achieve your professional goals.


man looking towards goals

Here are 10 things I wish I knew before I started my career:


Relocating would accelerate my career growth.

If you're willing to move to a new city or state, you'll have a much better chance of advancing your career. Most people want to stay where they live. Your willingness to relocate can be a differentiator within a competitive labor market.


In the first ten years of my career, I was promoted twice. In the second 10 years, I was promoted five times. One of the big differences was my willingness to relocate for growth opportunities.


Where you get a degree from is less important than having a degree.

While getting a college degree is still important, the specific school you attend doesn't matter as much as you might think. What matters more is your skills and experience.

I graduated from a small liberal arts college named Randolph-Macon College in Ashland, Virginia.


I had similar or more career growth than people who graduated from large and better-known universities. Big-name colleges can help with your personal branding and provide you with a larger alumni network, but there are other ways to build your personal brand, and a small, strong network is all most people need to achieve their professional goals.


Use leverage to guide decision-making.

When you're faced with a decision, think about the potential consequences of each option. What are the risks and rewards? How will your decision affect your career?


I became a more effective leader once I started making decisions based on return on time, money, and effort. All are limited resources; how you use them will determine your potential and options.


Scale your influence by empowering others.

One of the best ways to grow your career is to help others grow theirs. When you empower others, you create a ripple effect that can benefit you in the long run.


In the early days of my career, I believed that I needed to control everything. This made me the bottleneck in my team's potential. Only when I began to delegate tasks and extend more trust did I start to unlock the potential of my teams.


Praise more than you criticize.

We are conditioned from a young age to focus on what is wrong and to fix it. While this is vital for survival, criticizing small and insignificant details erodes morale, creates extra work, and causes unproductive stress.


One of the most effective programs I ever participated in was the SMILE program. It required managers to write a small note to employees whenever we noticed them do something that put a smile on a customer's face. We saw morale and productivity improvements by creating more moments where leadership praised employees.


"I don't know, but I will find out" is a great answer.

It's okay not to know everything. In fact, more harm is done by giving a bad answer than no answer at all. Being humble enough to state that you do not know something but diligent enough to go find the answer and report back will help you build creditability.


This is one of the first lessons my first district manager taught me when I started my career in retail. This lesson served me my entire career. People want more than the answer: they want the right answer.


Hire people for potential and build competency.

When you're hiring, look for people who have the potential to learn and grow. Teaching a smart and ambitious person a skill is easier than motivating a well-trained but complacent person.


I had a lot of success working with individuals that others had written off. I would identify what they were good at and position them to do work that aligned with their skills, interests, and aptitudes. Leadership matters: Sometimes, a different management approach can unlock an employee's potential.


Most decisions are made outside of meetings.

Every opportunity you have with someone is an opportunity to gain new information and influence. Constantly seek opportunities to expand your next, form relationships, and get to know the needs, expectations, and wants of the people you work with. By helping others accomplish their goals, you will increase your influence.


I gained more information and influence from informal discussions than any meeting I ever attended. The time you spend networking, building relationships, building alliances, and managing stakeholders will make the difference when pursuing a new role, a raise in salary, additional resources, or a special project.


Performance ratings are biased.

Don't put too much stock in your performance ratings. They're often subjective and based on factors that are beyond your control. Focus more on building your competency and a reputation that aligns with your strengths.


I earned my first big promotion in the same year that I missed budgeting earnings for my subgroup of stores. I was promoted because leadership recognized that my lack of hitting my numbers reflected more on the complexity of my assignment than on my skills, knowledge, or potential. Numbers matter, but good leadership looks beyond numbers to understand the story that numbers tell. Focus on building great stories.


There are tradeoffs to moving up the corporate ladder.

As you move up the corporate ladder, you will be asked to do things you have never done before. Some of these things will help you grow, and some will go against your values and damage your personal relationships.


To gain power, money, and influence, you will be asked to support decisions you will not agree with. This is a cost of being a mid-level leader within an organization. As you climb the ladder, you must determine what you will give up in exchange for all of the perks of being a senior leader.


Summary:

The last 20 years have taught me a lot about what it takes to get ahead within Corporate America. Working hard and being smart will only take you so far. You must have political acumen, strategy, strength of character, and a process from continuous learning. If you want to grow your career, I encourage you to invest time in building a clear picture of who you want to be, and what you want to do. This can help you stay motivated, centered, and focused on growing into the person you are meant to be.


I hope you have gained some value from reading the ten things I wish I had known before I started my career.


If you have read this far, I would love to hear from you on what you wish you knew before starting your career.


Sharing your comments could be of value to other professionals as they progress on their journey.


Thank you for reading this blog

Executive Coach Dorian Cunion

I am a father, husband, executive coach, and former retail executive. My coaching expertise comes from 21 years of leading operation, sales, and marketing teams. I understand what it is like to feel stuck, undervalued, and underappreciated.

​

I also know what it takes to invest in professional development, climb the corporate ladder, and find fulfillment at work.

​

Your career path is a scavenger hunt. Each opportunity prepares you for the next. Allow me the opportunity to help you clarify your path and accelerate your professional development.




Have Feedback Send me a note at

Email: dcunion@yourpathexecutivesolutions.com


For daily tips on leadership and professional development, follow me:



Anxiety is a common problem for many business professionals, especially when they feel like they are not getting timely feedback from their coworkers, boss, or employees. This anxiety can be heightened when a company is not meeting financial goals or after organizational changes like downsizing or restructuring.


Black female executive meeting with Black male executive

Common Sources of Workplace Anxiety.

Senior leaders I work with frequently communicate frustration because their employees do not seem to understand what is important and fail to prioritize and execute the things that would provide the most value to the employees and the company. They harbor anxiety around having difficult conversations about performance and what will happen if employees decide to quit and leave them understaffed.


Conversely, employees I work with frequently feel overwhelmed and unsure of where to focus their attention. Often they think there is a disconnect between the work they are being asked to do, their professional goals, and the company's mission. Occasionally I also hear insecurity around not having the knowledge and skills to do a job and a fear of communicating that insecurity because of the perceived risk of vulnerability.


In both cases, fear and insecurity get in the way of candor. The uncertainty around being honest about needs, expectations, and wants gets in the way of communication and collaboration that would improve business performance and reduce anxiety.

Poor Communication is the Problem

In a world where employees and bosses communicate through emails, texts, messaging apps, group meetings, and one-on-ones, lack of communication is not the root of the problem.


Overcommunication and micro-managing do more to create anxiety in the workplace than nearly any other force. If you want to reduce anxiety and improve effectiveness, it is crucial to identify ways to improve the economy of communication by having less but more effective communication.


How would you describe the level of communication at your workplace?

  • Perfect

  • Under-communication

  • Over-communication


7 Tips for Reducing Workplace Anxiety

Initiate regular check-ins. Having quality one-on-one discussions can go a long way to improving communication. Establishing a regular schedule for discussing current priorities and checking in on needs, expectations, and wants can strengthen relationships and reduce uncertainty.


Using a shared document to capture wins, obstacles, options, and commitments is a great way to ensure both parties are aligned coming out of the meeting.


Be honest and respectful. The people you work with have multiple responsibilities, competing priorities, personal lives, and their own anxieties that they are dealing with. Strive to be clear, direct, and considerate in your communication. Focus on being candid about problems, but also do your best to collaborate on solutions. The better you are at helping the people you work with, the more value they will see in you. When you are kind and helpful to others, they are more likely to mirror those behaviors back to you.


Listen actively. Pay attention to words, tone, and body language. This is especially important if you are on a remote team. Ask questions to clarify and confirm your understanding. If you feel that things are not going well, be direct and ask. Assumptions can be dangerous. Always seek facts.


At the end of conversations, summarize what was discussed to help avoid miscommunication. This is a great way to demonstrate that you care about getting things right and are invested in pursuing alignment.


Be brief. Everyone has limited time and energy. Be considerate of how you use the time that people give you. Before you meet with people, take a moment to determine your purpose in the meeting. Writing down key points or goals for the conversation can be helpful.


Demonstrate gratitude. You will not always receive the information you want to hear during conversations. When you encounter a different perspective or difficult feedback, show gratitude to the person for being candid. Then use the information to learn and grow. Anything that is not of value to you ,disregard it. It is better to be aware of other people's thoughts and perspectives than to be mis or uninformed.


Ask for support when needed. Be vulnerable and communicate what you need to be successful. Hiding problems is never a good long-term solution. When issues are not surfaced, they tend to fester and become more challenging to solve. Identify and communicate issues early, and seek assistance finding solutions.


Seek solutions, not blame. Multiple people are typically involved whenever things do not go as planned at work. Quickly identify why things did not go as planned and identify ways that performance can be improved in the future. There is more to be gained from solving a problem than avoiding being blamed. The heroes of stories are not the ones that make excuses but the ones with the courage to name and take action against a problem.


Putting tips into action

Communication is vital for any successful working relationship. Following these tips can improve communication and trust within your organization.


Now it's time to put them into practice. Start by choosing one tip you that will help you to reduce your anxiety. Then, plan how you will implement it in the next week. For example, you can

  • Start holding one-on-one meetings

  • Communicate an obstacle that you need help with

  • Request training on a new technology that has been challenging for you to use

Whatever action you choose to take, make sure you follow through with it and observe the results. You will be surprised by how much better you feel once you improve communication with the people you work with.


Thank you for reading this blog

Executive Coach Dorian Cunion

Dorian Cunion is an Executive Coach and Business Consultant with Your Path Coaching and Consulting. He is a former retail executive with over 20 years of experience in the retail industry.


He is a Co-Active coach who focuses on helping professionals, and small business owners overcome insecurities, knowledge gaps, and uncertainty. He does this by helping clients to tap into their values, recognize their strengths, and develop actionable strategies for growth.


Have you been trying to improve your career or business on your own but are not seeing success as fast as you desire?

Book a free discovery call to discuss your goals and how I can help you accelerate.




Have Feedback? Send me a note at Email: dcunion@yourpathexecutivesolutions.com


For daily tips on leadership and professional development, follow me:




Your company just went through a layoff. The good news is that you were not let go. The bad news is that you are now concerned about your company's financial health. You also know that things will get more difficult in the near term. The work that was previously done by others will be reassigned. You will be asked to do more, and there is little chance of you getting incremental compensation despite the extra effort.


newspaper clipping around layoffs and uncertainty

You are asking yourself, do I want to stay here? Part of you wants to be loyal to your company and peers, put your head down, and help to turn things around. Another part of you is scared if you will be next and wonders if this is the perfect time to seek employment elsewhere

.

Things to consider before leaving your company after a layoff

1. Do you enjoy your job?

This is the most critical factor to consider because if you don't like what you do, you will not perform at a high level. Think about what aspects of your job make you happy and what aspects make you frustrated or bored. If the positives outweigh the negatives, you might want to stay and see how things evolve. You might want to seek something more fulfilling if the negatives are too overwhelming.


2. Do you believe the company can turn things around?

Layoffs are usually a sign of financial trouble, but they can also be a strategic move to restructure and improve the company's performance. If you trust the leadership and vision of the company, and you see signs of recovery and growth, you might want to stick around and be part of the solution. If you doubt the company's future and direction and you see no evidence of improvement or innovation, you might want to jump ship before it sinks.


3. Will you have the potential to grow by staying?

Layoffs can create new opportunities for those who remain, such as taking on more responsibilities, learning new skills, or moving up the ladder. If you see a clear career development and advancement path within the company, you might want to stay and seize those opportunities. If you feel stuck or stagnant in your current role and have no prospects for growth or change, you might want to look for other options that can challenge and reward you.


Things to do after a layoff at your company

1. Journal about your feelings.

Writing down your thoughts and emotions can help you process what happened and cope with the change. It can also help you identify what you liked and disliked about your job, what you are learning, and what you want to avoid in the future. Journaling can also boost your self-esteem and confidence by reminding you of your strengths and achievements.


2. Define what you want from your career.

After your company lays off workers, you may feel tempted to accept job offers from other companies, but this may not be the best option for your long-term satisfaction and growth. Take some time to think about what you want from your career, such as the type of work, the industry, the culture, the values, the benefits, and the salary. Create a list of the top 10 things that are important to you, and evaluate how your current role is fulfilling your needs.


3. Define career options.

Once you have a clear idea of what you want from your career, you can start researching and evaluating different career options that match your criteria. You can use online resources such as job boards, company websites, industry blogs, or professional networks to learn more about the current trends, opportunities, and challenges in various fields. You can also contact people who work in careers that interest you and ask them for advice or feedback. This can help you determine if you would be better off staying or pursuing employment elsewhere.


Summary

Deciding whether to leave an organization after a layoff is a difficult decision. You have to evaluate your values, options, and long-term career plans. By taking time to explore your feelings about your

  • company

  • current job

and the knowledge you have of

  • the economy

  • your industry

  • your long-term career goals

you can find the right answer to whether you should stay or leave. Every decision allows you to learn more about who you are and the world around you. If you stay centered on your values, use your strengths, and pursue your long-term goals, you will end up exactly where you are meant to be.




Thank you for reading this blog

Executive Coach Dorian Cunion

Dorian Cunion is an Executive Coach and Business Consultant with Your Path Coaching and Consulting. He is a former retail executive with over 20 years of experience in the retail industry. He is a Co-Active coach who focuses on helping professionals, and small business owners overcome insecurities, knowledge gaps, and lack of direction. He does this by assisting clients to tap into their values, recognize their strengths, and develop actionable strategies for growth.


Have you been trying to improve your career or business on your own but are not seeing success as fast as you desire?

Book a free discovery call to discuss your goals and how I can help you accelerate.




Have Feedback Send me a note at

Email: dcunion@yourpathexecutivesolutions.com


For daily tips on leadership and professional development, follow me:



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